Frequently asked questions
Q: How much do you charge per window?
A: With so many variables involved, (type, style, location, etc) we do not have a standard per window cost. Pricing is always given upfront so that you may approve or decline services.
Q: How much do you charge for pressure washing?
A: This also does not have standardized pricing with all the different sizes and items that can be pressure washed. We do however have a minimum charge of $200 for pressure washing services.
Q: How do I go about getting an estimate for your services?
A: You can either call or email us with your request. We would need some basic information and specifics on what you would like done. Unless you are in a high level condo or in an extra large home or office building, most estimates can be done from the outside without anyone having to be present or sit around and wait. Basically your free estimate can be done with 2 short phone calls (or emails). You to us, and us to you with your price. Once you have your price there is never an obligation inferred or annoying follow-up calls made.
Q: What if it rains the day of my appointment?
A: Call our office and we will be happy to reschedule the appointment.
Q: Do I need to be home when the service is performed?
A: For pressure washing, the answer is no because all the work is performed outside. Obviously, if you are having the inside of your windows cleaned, then someone would need to be present for at least that portion of the job.
Q: Do you accept credit cards?
A: We accept Visa, MasterCard, Discover, and American Express. The card information would need to be called into the office to complete payment. This type of transaction however is expensive for us (the vendor). The card processing company charges a much higher fee due to the increased potential for fraud as apposed to a customer swiping their own card in a terminal. Because of this higher fee, we charge 3% for any credit card transaction.
Q: Do you use any chemicals when you pressure wash?
A: When mold and algae is present, yes, which is almost always. A mixture of chlorine and water is used on most jobs. The ratio is generally 15% chlorine to 85% water. The chlorine kills the mold and algae to prevent it from coming back in a relatively short period of time after cleaning. Landscaping is protected by rinsing before and after with fresh water and in some cases covering the more delicate items with a tarp.
Q: How long does a standard window cleaning service take?
A: Most residential jobs range from 1.5 to 3 hours.